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Request a secure bank-details change
Use the dedicated verification workflow for payroll bank details.
For Employee
Where to start
- Open My profile and its bank-details change option when available.
What to do
- 01
Check the instructions and enter the intended details in the secure form.
- 02
Review the request carefully before sending it for verification.
- 03
Follow the request state; ask your authorised payroll team if you need a correction.
What happens next
Submitting a request is not the same as a verified, completed bank-details change.
If you need help
Never put bank details into public help, general chat or a support screenshot. Use the dedicated request and employer verification process.
Are new details active as soon as I submit?
Follow the verification and completion state; submission alone does not complete the change.