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Step-by-step guidesHelp for your roleWeb & Android
Set notification preferences
Choose available preferences and recognise protected notifications.
For all roles
Where to start
- Open More → App settings and the notification preferences.
What to do
- 01
Open Notifications from App settings and find the notification you want to change. Expand its card to see the available choices.
- 02
For an optional notification, set the Email and In MyDekela toggle switches. A channel can be unavailable for that notification.
- 03
When Email is enabled, choose an available Email frequency. The offered frequencies depend on the notification.
- 04
Choose Save changes. Wait for the bottom confirmation popup, then reopen the screen to check that your choices remain saved.
- 05
A Protected card is Always enabled and has no off switch. If you can manage Organisation defaults, check the selected scope before changing workspace-wide defaults.
- 06
Use Discard changes to abandon unsaved choices. If you leave with unsaved edits, choose whether to keep editing or discard them.
What happens next
Preferences apply to your account across web and app where supported. Protected notifications do not provide an off switch.
If you need help
An unchanged preference has nothing to save. Protected notifications cannot be switched off. If a save fails or the stored choices differ, refresh and review the current preference before trying again. Saving preferences applies across web and app; it does not guarantee every email’s delivery.
Why is there no off switch?
Some important notifications are protected and cannot be disabled here.