Here to help
Find the answer.
Take the next step.
Practical guidance for web and Android. Find your way, understand your options and keep your working day moving.
Step-by-step guidesHelp for your roleWeb & Android
Check the latest document and earlier versions
Keep the current document distinct from its retained history.
For all roles
Where to start
- Open the document’s available earlier-version history.
What to do
- 01
Check the current version and its status before responding.
- 02
Open earlier versions for context, checking their dates and labels.
- 03
Return to the current version for any outstanding response.
What happens next
History preserves earlier versions; it does not make an old version current.
If you need help
A withdrawn or replaced document may no longer accept responses. Ask the sender about missing current documents.
Can an older acknowledgement cover a replacement?
Check the replacement’s own response requirement; do not assume a previous response carries forward.